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Camping cheques cost 15€ / £13.95, giving 2 people the right to one night in one of the 588 campsites of the Camping Cheque network with a standard pitch for a caravan + vehicle or camping car or tent with electricity. They are available in paper voucher format or digital format. In the latter case, the camping cheques purchased are credited to the following smart cards:
Every year new campsites join our “Camping Cheque” network while others leave. Only the “Camping Cheque” Site Directory for the current year contains updated campsite information and the official list of campsites which accept the Camping Cheque reduction formula.
NB: some campsites may decide to join the network during the 2010 season, after the guide is released. They may not therefore be in the guide but they are all featured on our constantly updated website.
A Camping Cheque is a non-transferable voucher which you can only purchase from an approved retailer. It may not be transferred or passed on to other users, particularly on a campsite which, in some cases, would be entitled to refuse to accept them.
A “paper” Camping Cheque cannot be exchanged or refunded if lost or stolen.
“Digital” Camping Cheque = if your “Gold Card” or “Silver Card” is lost or stolen, contact the emergency hotline as soon as possible on 00 333 59 59 03 59 from anywhere in Europe or on 0825 740730 (e0.15/min from France), open Monday to Friday 9am to 7pm, in order to stop it and prevent any fraudulent use of your Camping Cheques. We will replace your card and restore all Camping Cheques registered on it at the time that it was stopped.
Renewal and postage costs = e10
Exception = 1st renewal free for Gold Card holders only
International Camping Cheque payment cards are specifically designed for the Camping Cheque network. They can only be used to pay for overnight stays at Camping Cheque
network campsites. They are used in a similar way to an electronic wallet, allowing the card to be credited and topped up safely with virtual Camping Cheques.
Before any payment, the card holder is responsible for ensuring that the account associated with the card has a sufficient available balance for the payment.
The Silver Card has no expiry date, unlike Camping Cheques.
The Gold Card is subscribed to for a period of three years; its privileges and advantages are limited to this subscription period. As a means of payment, the Gold Card continues to
function as long as the Camping Cheques are valid.
In accordance with article 5 sub-paragraph 4 of the European directive on package travel, “the consumer must communicate any failure in the performance of a contract which he perceives on the spot ... at the earliest opportunity”. If you encounter the slightest difficulty on the campsites in our network, we advise you to contact us while you are on the campsite so that we can intervene to resolve the misunderstanding immediately.
You can contact the Central European Camping Cheque Office (Monday to Friday, 9am to 7pm and Saturday 9am to 5pm):
1. By telephone: on 00 333 59 59 03 59 from anywhere in Europe and on 0825 740 730 from France (e0.15/minute).
2. By fax: on + 33 (0)3 85 72 29 91
3. Email: contact@campingchequepro.com
A) Refunding Camping Cheques
Only Camping Cheques which are still valid can be refunded, and in two circumstances:
1. Death of the bearer of the Cheques or the bearer's spouse (attach a copy of the death certificate to your request).
2. Invalidity of the bearer of the Cheques or the bearer's spouse (attach a copy of the medical certificate to your request).
Handling costs: two Camping Cheques will be deducted.
B) Exchanging Camping Cheques
Only paper Cheques (dated 2008/2009) expiring on 31 December 2009 can be exchanged, from 1 January 2010 until 29 April 2010 (inclusive). After this date, they cannot be exchanged.
Handling costs payable in Euros: e14 + e1 per cheque exchanged (the amount by which the face value of the Camping Cheque increases).
Any exchange or refund requests should be sent by registered post to the following address: Camping Cheque bureau Central Européen, Château de Simard, 16 route de Louhans
F-71330 Simard, France.
N.B. This year's camping cheques are valid for two calendar years: that is, 2010 and 2011.
They may only be exchanged from 1st January 2012.
- Since 1 January 2007, digital “Camping Cheques” have been valid for four years. This is two years longer than other Camping Cheques (paper Cheques or those credited to a Silver Card). They are not exchangeable.
- “Gold Card” holders enjoy an extra month to exchange their paper Camping Cheques when they expire: until 31 May 2010 inclusive.
- For any exchange of expired Camping Cheques (according to the conditions specified above), handling costs are waived.
- For any refund request in accordance with the conditions specified in the previous paragraph, handling costs are waived.
- The 1st renewal of a lost or stolen Gold Card is free of charge.
Stay on high quality 3,4 and 5 star campsites in low season for just 15€ (or £13.95) per night. Choose from a selection of 622 campsites in 29 countries. By the sea, in the mountains or in the country, all our campsites are situated in wonderful locations which are waiting to be discovered.
